Accounting Systems
Navision, Quickbooks, MAS 90, MAS 200, Peachtree, Salomon, Simply Accounting
POS Systems
Micros
Call Centre Systems
Exit 41
Distributors
Fed Ex, UPS
Payment Processors
Paymentech, Cybersource, Bank of America
If you have any questions before then, please drop us a line!
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Navision, Quickbooks, MAS 90, MAS 200, Peachtree, Salomon, Simply Accounting
Micros
Exit 41
Fed Ex, UPS
Paymentech, Cybersource, Bank of America
More than 8 years in the making, MonkeyFoodFactory is the most innovative and cost-effective system available, providing unrivaled visibility and control over factory operations, including:
Benefits include greater operational efficiency (production management built for the food industry), improved operational visibility (extensive real-time reporting), and high return on investment (long-term operational scalability).
You’re typically a single-unit production operation with a local or regional focus, but you’re growing and you need a production system that can keep up. You’re most likely a specialty producer focusing on a limited product range – breads, pastries, toppings, chocolates, condiments, etc. MonkeyFoodFactory SMB is your one-stop shop for business management that can easily grow with you.
Your company is a major contributor to the nation’s food supply chain. Your sales are driven by customers from a larger geographic area, and you may also run several factories. With larger production volumes, more customers and tighter supply chains, you need powerful software to keep things running smoothly. MonkeyFoodFactory Enterprise is infinitely scalable, so it can accommodate your needs with room to spare.
]]>A real-time, online executive summary of key business metrics pulled from MonkeyFoodFactory.
Customer Relationship Management (CRM) system for managing marketing and sales programs.
A hardware package that provides portable access to your web-based Monkey software.
Enhanced Content Management System for websites.
]]>With MonkeyGrocery, you can:
Enabling online shopping will benefit your company by generating more sales (attracting new customers seeking to shop online), driving greater customer loyalty (providing more choices for how your customers shop at your store), increasing staff productivity (pick orders during off-peak hours), and improving overall operating efficiency (increasing inventory turns, better asset utilization, simpler cash management, etc.).
You’re a local food retailer with sales up to $10 million, seeking to offer your customers another convenient way of shopping at your store(s). You’d like a simple, turn-key system for taking orders, processing payments and arranging pick-up or delivery. MonkeyGrocery delivers.
With multiple locations across the region or the country, and more than $10 million in sales, your grocery business fills the pantries and refrigerators of thousands of households. Online ordering lets you service your market even more efficiently. MonkeyGrocery can manage your entire online sales operation.
Features include:
MonkeyMailOrder can be easily integrated into MonkeyFoodFactory for wholesale-centric businesses moving into Direct-To-Consumer sales. Benefits include increased sales (adding a new revenue stream), improved margins (charge retail prices), stronger brand awareness (better product accessibility) and improved awareness of consumer tastes and trends (direct feedback on which products sell and which ones don’t, as well as a channel for direct customer feedback).
If you’re already selling online, compare your current technology to MonkeyMailOrder’s flexibility and ease of use. You’ll be amazed at what our system has to offer.
Your mail-order business currently rings in up to $10 million, focusing on a niche product or group of products. As you grow, you need more than just a shopping cart that sends you an email; you need a fully integrated system that processes payments, cuts invoices, handles shipping and talks to your warehouse or plant. MonkeyMailOrder brings it all online.
As a mail-order heavyweight generating sales of more than $10 million, you need a world-class online order management system. Whether you offer a richly diverse product line of hundreds or thousands of items, or you push out high volumes of a more limited range of products, MonkeyMailOrder can scale to meet your needs.
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MonkeyCatering features:
The benefits of MonkeyCatering to casual dining and quick-serve operations include resource optimization (increase kitchen productivity by generating orders that can be made during off-peak hours), increased sales (turn individual diners into corporate customers), better operating efficiency (better planning and visibility over catering operations) and increased scalability (web-based application that can grow as your business grows).
You run a small but growing business with up to 5 retail locations, typically within a greater metropolitan area. You offer both counter sales and catering. As you grow, you need expert systems to help manage and track the various revenue streams that you’ve built. MonkeyCatering SMB is your ideal solution for handling your catering and food production businesses.
With 6 or more locations spread across the region or country, you’re a major presence in the quick-serve and fast-casual dining industry. Your rising brand power fuels growing demand for your goods, and you’re looking for a full-service solution to help your business grow to the next level. MonkeyCatering Enterprise is designed to scale to hundreds of locations, providing you with centralized control and reporting and a robust platform for growth. MonkeyCatering Enterprise can be customized extensively to ensure that the software fits the way you operate, not the other way around.
]]>With his MBA in his back pocket, Erle Dardick was on Vancouver’s Commercial Drive, taking orders by hand at his Deli and sandwich shop. Erle discovered that he could expand his business by developing a catering arm, and make better use of space, labor and inventory.
He learned that he needed only slight extensions to his current product line, but he needed tools to do this, tools that recognized the subtleties of the catering experience and execution. In the beginning, they created standard forms to help start automating his business, Tony’s Deli.
Within two years, the office space above the deli had been leased out, and MonkeyMedia was growing into a software company. As a result of having a great network in the food industry, as well deep knowledge of the food business, it seemed a natural fit for Monkey to work with other great food companies. And so they did...
Today, the company is still privately owned by shareholders, and includes 20 full time employees. It owns MonkeyMedia Software and MonkeyMedia.net, its web publishing arm. MonkeyMedia licenses its software as a service (SaaS) in the US and Canada. In total, MonkeyMedia Software will help food manufacturers process in excess of $250 Million in annual sales volumes in 2008.
]]>From food manufacturers to in-house commissaries, from multi-unit quick-service retail and catering to grocery and mail-order, MonkeyMedia can help transform your business into a leaner, more efficient and more profitable operation.
Solution highlights:
MonkeyMedia software solutions come in two deployments: Small/Medium Business, and Enterprise. Small/Medium Business solutions are quick to deploy, and are ideal for companies with annual revenues below $10 million. Enterprise solutions are ideal for companies with revenues greater than $10 million, offering more tailored configuration. Wondering which format is right for you? Refer to details in the solution descriptions on the left, or contact MonkeyMedia for more information.
At MonkeyMedia, we believe we offer “probably the best foodservice software in the world”. With our strong roots in catering and food production, and our flexible, scalable web-based platform, we deliver the next generation of enterprise-class management solutions for foodservice companies. But it’s not just about the technology – it’s also about recognizing that every one of our customers has unique business requirements, and that their business software should conform to their needs, not vice versa. It’s also about delivering an unexpectedly high service level to each and every customer, just as they aim to deliver to their customers. And it’s about mutual success, because if our customers aren’t succeeding, then neither are we.
]]>Logs
When you visit the MonkeyMedia Software Inc. web site, our site host makes a record of your visit and logs the following anonymous information for statistical purposes – the user’s server address, the user’s top level domain name (for example .com, .gov, .ca, .uk etc), the date and time of visit to the site, the pages accessed and documents downloaded, search engine if applicable, and the type of browser used. The statistical information we gather will be used to help us improve the Web site’s accessibility and navigability. No attempt will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the Internet Service Provider’s logs.
Links
The MonkeyMedia Software Inc. web site may contain links to other sites.MonkeyMedia Software Inc. is not responsible for the content and the privacy practices of other web sites and encourages you to examine each site’s privacy policy and make your own decisions regarding the accuracy, reliability and correctness of material and information found.
E-Mail
Your contact information will be used only for communication from MonkeyMedia. We will never sell or disclose your personal information to a third party.
Changes and Deletions
If you are on MonkeyMedia Software Inc.’s mailing list, and at any time wish to be removed from it, or to update, alter or delete any information we may have on you in our contacts database, please contact us at info@monkeymedia.net.
We do not use any external identifiers to uniquely identify our contacts. MonkeyMedia Software Inc. allows anonymous interaction wherever it is practical and does not transfer personal information internationally.
Hot Off the Press: MonkeyMedia
Accuvia caught up with Erle Dardick, CEO of MonkeyMedia software, who was at the [ Dallas ] show as a visitor, but keen to talk to us about his newest initiative.
Dardick told how his company has a new vision for MonkeyMedia.net, its portal to the world: To facilitate the sharing of knowledge, resources, and ideas within the global food service community; to have a positive influence in the world of food, and the world food supply.
After several years in the business, pursuing their software venture and promoting good practices in the food business, MonkeyMedia ‘continue to meet amazing people, with amazing stories to share.”
Dardick said that, ‘in one respect, these are just stories about folks and situations in the food business, centering around innovations and best practices. But what makes these stories great is that they are inevitably about the lives that have been touched by customers, employees, people in the community and the owners themselves”…
MonkeyMedia Publishing will be launching their MonkeyMedia .net website in the coming weeks. To feature on this, the company is reaching out to members of the foodservice business, asking them to
• Share their knowledge and help to co-create and distribute their story, via pod cast, video cast or feature article
• Be on their ‘Ask the Experts’ panel, on a short or long term basis. Site visitors will be submitting questions, which MonkeyMedia will review and pass on to one or more of their panel of experts. The gathered knowledge and ideas will then be delivered back to the community, using a range of mediums, in a responsible way.
• Help find great stories to follow, to be followed up with professionalism and integrity
• Provide great content where possible. Anything that an individual or an organization wishes to share with the MonkeyMedia.net community, written or otherwise
Exclusive Interview: Erle Dardick, CEO, MonkeyMedia Software
Vancouver, British Columbia-based MonkeyMedia Software provides MonkeyCatering, which represents a large portion of their business; MonkeyFoodFactory, for Bakeries, Commissaries and other food manufacturing facilities, and MonkeyMailOrder, for Catalog Fulfillment operations within the food industry.
Given MonkeyMedia ’s heavy focus on the catering market, we spoke at length to Erle Dardick, CEO, who gave us some interesting insight into the industry, which, he concurs, is growing rapidly, especially at the QSR level.
Erle details how the catering market segments are broken down into Full Service Event Catering, and Drop Off or Casual Catering - which is primarily being driven from the needs of the corporate world, and which is where MonkeyMedia is concentrated. ‘As consumers are focusing on healthier eating … fresh food catering is taking a chunk off the fast food delivery market such as pizza and Chinese food,’ he comments.
Erle tells how for or operators, expanding into casual catering involves few, if any barriers. They can leverage their brands, and their strong retail client base, and focus on driving sales. They can see increased revenues from existing locations, with only slight extensions to their product offerings.
‘Catering sales can yield a higher margin, which directly impacts the bottom line,’ he adds.
‘If you look at your food business as a manufacturing facility, it is likely that your plant is underutilized. Your current revenues are probably all geared around specific meal times. It is unlikely that you have an even revenue stream throughout the day. If you are like most restaurants, you have gaps that you would like to fill in. Catering can help.’
However, there is a difficulty operators have to face; namely a notable lack of in-house expertise and understanding of this new vertical. ‘It may not yet be a core competency, and new procedures and tools are needed to make the new business opportunity viable,’ explains Erle. By this he means that workflows need to be reengineered for some aspects of catering; delivery tracking is suddenly critical; and call centers may be needed to meet the demands of multi-unit operators.
Erle believes that most multi-unit operators ‘are leaving a lot of money on the table by not executing well on their catering opportunities.’ He tells how new clients’ catering businesses are ‘typically in a seed phase’, prior to implementation of their software.
These companies sense latent potential, but may not know exactly how to capitalize on this.
‘Catering can be an effective and profitable way to leverage your existing location, staff and menu. But to do both well requires understanding each side of the business and making sure that you do not ignore one while dabbling at the other.’
‘Once we analyze efficiencies and implement a technology solution, the company achieves fast growth, due to strong demand and the power of their retail brand.’
We ask Erle what specific features MonkeyCatering offers food service operators, and he replies that the solution handles every aspect of catering operations, including client management, order entry, invoicing, production, distribution, managing house accounts, credit card processing and integration into their customers’ backend systems. Also, as all of MonkeyMedia’s solutions are fully web- based, clients can place orders online as well as access their account specifics.
‘Our edge comes out of our understanding of the catering business,’ stresses Erle. ‘There are subtle specialty features that are specific to managing unique product types, such as box lunches, platters and buffets.’
And is the company planning any developments for MonkeyCatering? Erle tells how the biggest focus for his company is to continue investing in their solutions for scalability, reliability and performance. They are working with large-scale, multi-unit QSR operators and medium-sized operators that are growing their units, as well as their catering opportunities. They are also focusing on strategic partnerships for POS integration.
‘Finally, our BIG focus for this year is accelerating our solutions deployment,’ notes Erle. ‘The software features matter a lot, but software has to be implemented in a timely way, with minimal disruption, as efficiently as possible.’
Erle Dardick, CEO, took his MBA and went in the sandwich business in 1990, transforming a downtown deli through menu, style and service overhaul. He has since sold Tony’s Deli, and is the driving force behind MonkeyMedia Software. Over the last 15 years, he has become an expert in shaping food businesses for success and specializes in turnaround opportunities within the food industry.
Restaurant Monkey Busines
Look beyond the hustle and bustle of a busy restaurant and chances are you’ll see Vancouver-made point-of-sales systems and software in use. A unique mix of culinary diversity and technical skill is making Vancouver fertile ground for a cluster of specialized food service systems companies.
Vancouver-based Squirrel Solutions, which began operations in 1984, supplies point-of-sale and management systems for independent and chain restaurants. Squirrel now has 150 employees, more than 10,000 customers and 50,000 workstations in North America. It was the first restaurant system provider to develop the now common touch screen technology for restaurants.
A more recent arrival to the food industry software scene, Vancouver-based MonkeyMedia Software, is a growing boutique software company started by Erle Dardick in 2001.
Dardick owned a Vancouver deli and parlayed his knowledge of the catering business into a software product specifically for bakeries and caterers. The company’s web-based software allows clients to access their business from anywhere on the Internet.
Dardick and his two partners now have about 11 employees and enjoyed more than $2 million in revenue last year. The company has 65 clients across Canada and the U.S.
Dardick said Monkey Media will handle about 40 or 50 projects this year, but is aiming for 100 projects next year. The company’s services cost between $750 and $1,000 a month for smaller clients and up to US$15,000 a month for larger clients.
Though Dardick admits he only taps into the small portion of a multibillion-dollar industry, he says MonkeyMedia’s background in catering and bakery operations gives them an edge.
The company’s focus on service and rapid personal response to customers’ needs stems from Dardick’s background in catering. “The obvious growth opportunity for them is catering opportunity; a challenge for hem is they don’t understand the business. They don’t make the distinction between catering and take-out. Take-out and catering are different businesses, and we come from that background,” said Dardick. “We feel we are changing the food business.”
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MonkeyCommissary understands the differences, and is specifically designed to manage the complexities of the commissary business.
You currently run up to $10 million of business through your commissary, serving a small geographic area and/or focusing on a niche product range. While limited in scale, your business must still be run professionally and effectively. MonkeyCommissary delivers greater visibility and control over your operations, helping you manage your business more efficiently.
With several operations spread across the region or country, or a high-volume location serving a distinct market, your commissary business generates sales of over $10 million. You need a full-featured application that can handle the complexities of fresh food production and distribution. MonkeyCommissary adapts easily to your unique operational requirements.
]]>MonkeyBakery is designed to manage the unique demands of baking businesses. From account and order management to production scheduling to inventory, costing and more, MonkeyBakery delivers unrivaled control and visibility over your operations. The flexibility of the underlying MonkeyFoodFactory platform means that MonkeyBakery can be easily configured to support:
Your business generates up to $10 million in sales from a mixed channel model. You’ve outgrown your accounting software, which is no longer sufficient to help you with production scheduling and resource management. You have bold plans for growth, and you need a platform that can keep up. MonkeyBakery can help take your business to the next level.
With a major retail and/or wholesale presence in your market, and an established, diversified revenue stream, your bakery business is an important contributor to the food supply. You need centralized control of your operations to optimize performance and maximize your profit margins. And you need a system that can continue to scale as you extend your reach across the country. MonkeyBakery is the active ingredient you’re looking for.
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